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                <h1>Online Payment Help: Profile Management</h1>
                
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                	<div id="breadcrumb"><a href="top_questions.aspx">Help Homepage</a> > Profile Management</div>
                    
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                    	<p>Profile Management talks about:</p>
                        <ul class="simple_list">
                        	<li><a href="#reset_password">Resetting Your Password</a></li>
                            <li><a href="#change_email">Changing Your Email Address</a></li>
                            <li><a href="#update_contact">Adding or Updating Contact Information</a></li>
                            <li><a href="#email_notification">Registering for Email Notifications</a></li>
                        </ul>
                    	
                        <hr />
                        
                        <a name="reset_password"></a>
                        
                        <h2>Resetting Your Password</h2>
                        
						<p>If you forget your password, you can have your password reset and a new password emailed to you. You can initiate a Password Reset from the <a href="http://twsqian:90/TruxWebPortal/login.aspx">Login Page</a>.</p>

						<div class="note">
                        	 <h1>Note:</h1>
                        	<p>When the Login page loads, click on the “I’ve forgotten my Password” drop-down heading just below the Login Area.</p>
                        </div>
                        
						<h3>Requesting a Password Reset</h3>
						
                        <ol class="steps">
                        	<li>Enter in your <span class="fieldname">Email Address</span>.</li>
                            <li>Click <span class="fieldname">Reset</span>.</li>
                            <li>On the Reminder Question screen, enter your <span class="fieldname">Reminder Answer</span>.</li>
                            <li>Click <span class="fieldname">Reset Password</span>.</li>
                        </ol>
                            
							<p>Once you have received your new password, you can <a href="http://twsqian:90/TruxWebPortal/login.aspx">log in</a> and go to the My Profile page and change the password to a secure one that you can easily remember.</p>

                        <p><a href="#top">Back to the Top</a></p>	
                        
                        <hr />
                        
                         <a name="change_email"></a>
                        
                        <h2>Changing Your Email Address</h2>
                        
						<p>You can change the email address associated with your Profile from Update Your Email Address section of the My Profile page. You can change your email address whenever needed, but remember that it will also change the email address you use to login to the Online Payment Site.</p>

						<h3>Updating Your Email</h3>
						
                        <ol class="steps">
                        	<li>Verify the current <span class="fieldname">Email Address</span> is the one you want to change.</li>
                            <li>Enter in your new <span class="fieldname">Email Address</span>.</li>
                            <li>Confirm your new <span class="fieldname">Email Address</span>.</li>
                            <li>Click Update.</li>
                         </ol>
                            
							<p>A confirmation email will be sent to your account. Please logout and log back into the Online Payment System to verify the changes.</p>
                            
                        <div class="note">
                        	 <h1>Note:</h1>
                        	<p>Even though your Email Address has been changed, your Password will remain the same.</p>
                        </div>

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                        <hr />
                        
                        <a name="change_password"></a>
                        
                        <h2>Changing Your Password</h2>
                        
						<p></p>

						<h3>Change Password</h3>
						
                        <ol class="steps">
                        	<li>Enter your <span class="fieldname">Current Password</span>.</li>
                            <li>Enter a <span class="fieldname">New Password</span>.</li>
                            <li>Confirm your new Password.</li>
                            <li>Click <span class="fieldname">Update Password</span>.</li>
                         </ol>
                            
							<p>A confirmation email will be sent to your account. Please logout and log back into the Online Payment System to verify the changes.</p>
                            
                        <div class="note">
                        	<h1>Note:</h1>
                        	<p>For your security, your Password should meet the following requirements; a minimum of 8 characters in length, contains both uppercase and lowercase letters, contains two or more numbers, contains two or more special characters.</p>
                        </div>

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                         <hr />
                        
                         <a name="update_contact"></a>
                        
                        <h2>Adding or Updating Contact Information</h2>
                        
						<p>You can update or add contact information from the
                                    Add/Update Contact Information
                                section of the My Profile page. Adding contact information enables you to receive notifications through email.</p>

						<h3>Adding Contact Information</h3>
						
                        <ol class="steps">
                        	<li>Fill in the textboxes at the bottom of the table.</li>
                            <li>Click the <strong>Add</strong> button to create the contact.</li>
                         </ol>
                            
						<h3>Updating Contact Information</h3>
						
                        <ol class="steps">
                        	<li>Click the <strong>Edit</strong> button beside the contact you wish to edit.</li>
                            <li>Enter information in the textboxes that appear.</li>
                            <li>Click the <strong>Update</strong> button when you are ready to save your changes.</li>
                         </ol>
                            
                        <p><a href="#top">Back to the Top</a></p>	
                        
                                                 <hr />
                        
                         <a name="email_notification"></a>
                        
                        <h2>Registering for Email Notifications</h2>
                        
						<p>You can register for email notifications in the
                                    Update Notification Settings
                                section of the My Profile page.&nbsp; To receive notifications through email, create a contact with a valid email address and register it for notification types you are interested in.</p>

						<h3>Registering for Email Notifications</h3>
						
                        <ol class="steps">
                        	<li>Click the <strong>Edit</strong> button.</li>
                            <li>Check the notifications you are interested in.</li>
                            <li>Click the<strong> Update</strong> button to save your changes.</li>
                         </ol>
                            
                        <div class="note">
                        	 <h1>Note:</h1>
                        	<p>If you have any contacts registered to receive invoices, the general <strong>Email Invoice To</strong> field will not be visible or used.</p>
                        </div>

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